These Terms of Service (“Terms”) govern your use of the website http://synerny.top/ (the “Website”) operated by SYNERNY GROUP INC (“we”, “us”, or “our”), a company specializing in women’s clothing. By accessing, browsing, or using the Website, placing an order, or engaging with our services, you (“you” or “User”) acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, please do not use the Website or our services.
1. Eligibility
To use the Website and purchase products, you must:
- Be at least 18 years of age, or have the consent of a parent or legal guardian if you are under 18;
- Possess the legal capacity to enter into a binding contract;
- Provide accurate, complete, and current information when creating an account (if applicable) or placing an order;
- Reside in a jurisdiction where the use of the Website and purchase of our products is permitted by law.
2. Account Creation and Responsibilities
2.1 Account Registration
You may choose to create an account on the Website to facilitate purchases, track orders, and save preferences. When creating an account, you agree to:
- Use a valid email address (we recommend using service@synerny.top for communications with us, but you may use your personal email for account registration);
- Create a secure password and keep it confidential;
- Update your account information promptly if it changes.
2.2 Account Responsibility
You are solely responsible for all activities conducted through your account. You agree to notify us immediately at service@synerny.top if you suspect any unauthorized access to or use of your account. We shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
3. Product Information and Orders
3.1 Product Descriptions
We strive to provide accurate and detailed descriptions of our women’s clothing products, including sizes, materials, colors, and pricing. However, we do not warrant that product descriptions, images, or other content on the Website are error-free, complete, or up-to-date. Colors may vary slightly due to differences in device displays, and product measurements are approximate.
3.2 Order Placement and Acceptance
When you place an order through the Website, you submit a binding offer to purchase the selected products at the listed price, plus applicable taxes and shipping fees. We reserve the right to accept or reject your order for any reason, including but not limited to:
- Product unavailability or stock shortages;
- Pricing errors or inaccuracies;
- Suspected fraudulent activity;
- Violations of these Terms.
We will confirm order acceptance by sending you an email confirmation (to the email address provided in your order). A binding contract between you and us is formed only upon our sending of the order confirmation.
3.3 Pricing and Payment
- All product prices are displayed in USD and are subject to change without notice. Prices do not include taxes, shipping fees, or other applicable charges, which will be added to your total order amount.
- You agree to provide valid and authorized payment information at the time of order. We use third-party payment processors to handle payment transactions, and we do not store full payment card details. By submitting payment information, you warrant that you are the legitimate owner of the payment method or have the necessary authorization to use it.
- If payment is declined or we are unable to process your payment, we may cancel your order and notify you via email.
4. Shipping and Delivery
4.1 Shipping Policies
We will ship your order to the shipping address provided in your order. You are responsible for ensuring the accuracy of the shipping address. We are not liable for delays or non-delivery resulting from incorrect or incomplete shipping information.
4.2 Delivery Times
Delivery times are estimates only and may vary based on your location, shipping method, and external factors (e.g., customs delays, carrier disruptions). We shall not be liable for any damages or losses arising from delayed delivery.
4.3 Risk of Loss
Risk of loss or damage to the products passes to you upon delivery of the products to the shipping carrier. We are not responsible for products lost, damaged, or stolen during transit.
5. Returns and Refunds
5.1 Return Eligibility
You may return unused, unwashed, and undamaged products (with all original tags and packaging intact) within 30 days of delivery for a refund or exchange. Customized or personalized products are non-returnable unless defective.
5.2 Return Process
To initiate a return, please contact us at service@synerny.top with your order number and details of the product(s) you wish to return. We will provide you with return instructions and a return authorization (if required). You are responsible for the cost of return shipping, unless the return is due to a defect in the product or an error on our part.
5.3 Refunds
Upon receipt and inspection of the returned products, we will process your refund to the original payment method within 7-10 business days. Refunds will exclude original shipping fees, unless the return is due to our error.
5.4 Defective Products
If you receive a defective product, please contact us at service@synerny.top within 14 days of delivery. We may request photos or other evidence of the defect. We will, at our discretion, offer a refund, replacement, or repair.
6. Intellectual Property
All content on the Website, including but not limited to product images, descriptions, logos, trademarks, graphics, text, and software, is the exclusive intellectual property of SYNERNY GROUP INC or its licensors. You may not copy, reproduce, distribute, modify, display, or use any of this content for commercial or non-commercial purposes without our prior written consent.
7. Limitation of Liability
7.1 Disclaimer of Warranties
The Website and all products sold through the Website are provided “as is” and “as available” without any warranties, express or implied. We disclaim all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be error-free, uninterrupted, or secure, or that products will meet your expectations.
7.2 Limitation of Liability
To the maximum extent permitted by applicable law, SYNERNY GROUP INC shall not be liable for any indirect, incidental, consequential, special, or punitive damages (including but not limited to loss of profits, data, or goodwill) arising from or related to your use of the Website, purchase of products, or these Terms, whether based on contract, tort, negligence, or other legal theory. Our total liability to you for any claims arising from these Terms or the use of the Website shall not exceed the total amount you paid for the specific product(s) giving rise to the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless SYNERNY GROUP INC, its officers, directors, employees, agents, and licensors from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorney fees) arising from:
- Your use of the Website or violation of these Terms;
- Your breach of any representations or warranties made herein;
- Your violation of any third-party rights, including intellectual property rights;
- Any content you submit or transmit through the Website.
9. Termination
We may terminate or suspend your access to the Website or your account at any time, without prior notice, for any reason, including but not limited to:
- Violation of these Terms;
- Suspected fraudulent or illegal activity;
- Inactive account status for an extended period;
- Changes to our business operations or services.
Upon termination, your right to use the Website and our services will immediately cease. Sections of these Terms that by their nature should survive termination (e.g., intellectual property, limitation of liability, indemnification) shall remain in effect.
10. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or technological advancements. We will notify you of any material changes by posting the updated Terms on the Website with a new effective date. Your continued use of the Website after the effective date of the updated Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of laws principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Website shall first be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may submit the dispute to binding arbitration in New York in accordance with the rules of the American Arbitration Association. The decision of the arbitrator shall be final and binding on both parties.
12. Miscellaneous
12.1 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
12.2 Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
12.3 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of the Website and purchase of products, and supersede all prior or contemporaneous agreements, understandings, or representations, whether written or oral.
12.4 Contact Us
If you have any questions, concerns, or inquiries regarding these Terms, please contact us at:Email: service@synerny.top