SYNERNY GROUP INC (“we”, “us”, or “our”) operates the website http://synerny.top/ (the “Website”), which specializes in women’s clothing. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, make a purchase, or interact with our services. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you use our Website, we may collect personal information that can identify you, such as:
- Contact details, including your name, email address (e.g., service@synerny.top for communications), phone number, and shipping address (collected solely for order fulfillment purposes);
- Payment information, such as credit card details, debit card information, or other payment method details (processed through third-party payment processors, and we do not store full payment card information);
- Account information, including username, password, and other credentials if you create an account on our Website;
- Order-related information, such as order history, product preferences, and purchase details.
1.2 Non-Personal Information
We may also collect non-personal information that does not directly identify you, including:
- Technical information, such as your IP address, browser type, operating system, device type, internet service provider, and browsing behavior (e.g., pages visited, time spent on the Website, and links clicked);
- Aggregated data, such as demographic information, product popularity, and usage trends.
1.3 Information Collected via Cookies and Similar Technologies
We use cookies, web beacons, and other similar tracking technologies to enhance your experience on our Website. Cookies are small text files stored on your device that help us recognize your browser, remember your preferences, and improve the functionality of the Website. You can manage your cookie preferences through your browser settings, but disabling certain cookies may affect the performance and features of the Website.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders, including verifying your identity, processing payments, arranging shipping, and providing order confirmations;
- To communicate with you, such as responding to your inquiries, providing customer support, sending updates about your orders, and sharing information about our products, promotions, and services (you can opt out of marketing communications at any time);
- To improve our Website and services, including analyzing user behavior, optimizing website performance, developing new products, and enhancing the user experience;
- To personalize your experience, such as recommending products based on your preferences and purchase history;
- To ensure the security of our Website and prevent fraud, unauthorized access, or other illegal activities;
- To comply with legal obligations, such as tax requirements, regulatory compliance, and responding to legal requests.
3. Disclosure of Your Information
We do not sell, rent, or lease your personal information to third parties for marketing purposes without your consent. We may disclose your information in the following circumstances:
- To third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, IT service providers, and marketing agencies (these providers are obligated to protect your information and use it only for the purposes we specify);
- To comply with legal requirements, such as responding to subpoenas, court orders, or other legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others;
- In connection with a business transaction, such as a merger, acquisition, sale of assets, or bankruptcy, where your information may be transferred to the relevant third party as part of the transaction (we will notify you of any such transfer and ensure the receiving party complies with this Privacy Policy);
- With your explicit consent, such as when you agree to share your information with a third party for a specific purpose.
4. Security of Your Information
We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption of sensitive data, secure server infrastructure, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials, and you should notify us immediately if you suspect any unauthorized access to your account.
5. Your Rights and Choices
5.1 Access and Correction
You have the right to access, review, and correct your personal information stored by us. If you have an account, you can update your information through your account settings. Alternatively, you can contact us at service@synerny.top to request access to or correction of your personal information.
5.2 Opt-Out of Marketing Communications
We may send you marketing communications about our products, promotions, and services. You can opt out of these communications at any time by clicking the “unsubscribe” link in the email or contacting us at service@synerny.top. Opting out of marketing communications will not affect your ability to receive transactional communications, such as order confirmations or customer support responses.
5.3 Data Deletion
You may request the deletion of your personal information by contacting us at service@synerny.top. We will process your request in accordance with applicable laws. Please note that we may retain certain information if required by law or for legitimate business purposes, such as maintaining order records or resolving disputes.
6. Third-Party Links
Our Website may contain links to third-party websites, such as social media platforms or partner sites. This Privacy Policy does not apply to these third-party websites, and we are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly. If you believe that a child under 13 has provided us with personal information, please contact us at service@synerny.top.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of any material changes by posting the updated Privacy Policy on our Website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:Email: service@synerny.top